Terms

These terms cover businesses that use Halo to answer and make calls.

The service

• Halo answers calls to your business, books appointments in your Halo calendar, and makes the calls you switch on.
• Halo is an AI. It can misunderstand a caller. Check your bookings in the dashboard, and tell us about anything it got wrong.
• You are responsible for the information you give Halo: services, prices, hours and answers to questions.

Billing

• Plans are billed monthly in advance; minutes beyond your plan are billed at the published rate, by the second.
• Prices exclude GST. You can cancel at the end of any month.

Calling customers

You may only switch on offer calls for customers who agreed to receive them, and you must follow TRAI's rules on commercial calls. Halo calls only between the hours you set, within 9 am to 9 pm.

Contact

Questions about these terms: use the demo form on our homepage and we will get back to you.